(08) 6102 0008 How to set up my Bigpond email with IMAP, POP, and SMTP?

Erick Johnson
2 min readAug 4, 2021

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To set up your Telstra Bigpond Email manually you’ll need to know the webserver names as well as port numbers; This includes IMAP and also POP settings

IMAP as well as POP both allow you to download and install e­mails to your phone, computer, or tablet.

The difference is:

IMAP synchronizes your e­mail with the email web server. So anything you do to your e­mails­­ like reply, deletes or mark as checked out­­ will certainly be updated on all your tools;

POP doesn’t sync your email with the mail web server. So anything you do to your e­mail will only appear on that particular device.

Quick tips

If you’re switching from utilizing POP to IMAP, your POP folder configuration will be lost. To keep these folders, log into Telstra Bigpond Webmail and also re­create them before you change over.

IMAP Settings

IMAP is the suggested setup for Telstra Email customers

Account type: IMAP

Inbound server details inbound server address: imap.telstra.com

Incoming server port: 993

Encrypted link: SSL

Outgoing web server information

Outward bound server address: smtp.telstra.com

Outbound server port: 465 (suggested) or 587

SMTP authentication: On

Encrypted connection: SSL/TLS on port 465 (advised) or STARTTLS on port 587

Username & Password

Individual name: Your Telstra emails address ­ ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com.’ Password: Your Telstra email account password ­ REMEMBER it’s case sensitive

Various other setups to examine.

Ensure ‘Outgoing server calls for verification is marked

POP settings

Account type. POP3.

Incoming web server information.

Incoming web server address: pop.telstra.com.

Inbound server port: 995. Encrypted link: SSL.

Outbound server details. Outgoing web server address: smtp.telstra.com.

Outgoing webserver port: 465 (recommended) or 587.

Verification: Yes.

Encrypted link: SSL/TLS on port 465 (advised) or STARTTLS on port 587.

Username & Password.

Individual name: Your Telstra emails address ­ finishing in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com.’

Password: Your Telstra email account password­­ REMEMBERS it’s case-sensitive.

Various other settings to inspect: Make certain ‘Outbound server requires verification is marked.

If email settings are not properly configured then it may give rise to login problems. As a result, it is recommended to appropriately set up the e-mail setups, make use of appropriate internet procedures like the IMAP, POP2 procedures. If you the webmail user locate trouble in configuring Bigpond webmail settings then you can consult for Bigpond email support: Dial our toll-free number (08) 6102 0008

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Erick Johnson
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